Terms of Service

Last Updated: August 20, 2026

Welcome to NOCTIS. By accessing our website or purchasing products from NOCTIS, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

NOCTIS operates this website and sells clothing and related products through our online store.

By using our website, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these terms, please do not use our website or place an order.

2. Products

We make every effort to accurately display our products, including their colors, sizes, measurements, materials, and appearance.

However, colors may appear slightly different depending on your device or screen.

Product availability, pricing, descriptions, and other information may be changed or updated at any time without notice.

3. Pre-Orders

Certain NOCTIS products are sold through pre-order.

Pre-order items are produced after orders are placed. Production generally takes approximately 3–5 weeks after the pre-order closes, followed by shipping.

Estimated production and shipping times are not guaranteed delivery dates. Delays may occasionally occur due to manufacturing, quality control, shipping, customs, or other circumstances outside of our control.

By placing a pre-order, you acknowledge and accept the applicable production and shipping timeframe.

4. Orders

When you place an order, you are making an offer to purchase the products selected at the prices displayed at checkout.

NOCTIS reserves the right to refuse, cancel, or limit an order for reasons including, but not limited to:

• Product availability

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Technical errors

If we cancel an order after payment has been received, you will receive a refund for the amount paid.

5. Pricing & Payment

All prices are displayed on our website in the currency indicated at checkout.

Prices may be changed at any time before an order is placed.

Payment must be successfully completed before an order is confirmed.

You are responsible for providing accurate billing and shipping information when placing an order.

6. Returns & Refunds

NOCTIS pre-order purchases are generally final sale.

Returns, exchanges, or refunds are not normally accepted for reasons such as changing your mind, selecting the wrong size, or deciding that you no longer want the product.

If you receive an item that is defective, damaged, or incorrect, you may be eligible for a replacement or refund in accordance with our Return & Refund Policy.

7. Shipping

Shipping times vary depending on the destination and shipping method selected.

The production period for pre-order items is separate from the shipping period.

Customers are responsible for providing a complete and accurate shipping address. NOCTIS is not responsible for delays or delivery issues caused by incorrect information provided by the customer.

For additional information, please refer to our Shipping Policy.

8. Intellectual Property

All content on the NOCTIS website, including but not limited to:

• Logos

• Brand names

• Product designs

• Images

• Graphics

• Videos

• Text

• Website design

is owned by or licensed to NOCTIS and may not be copied, reproduced, distributed, modified, or used commercially without written permission.

9. User Conduct

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website or its operation.

You must not attempt to gain unauthorized access to our website, systems, accounts, or customer information.

10. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, marketing, email communications, or other functions.

Your use of those services may also be subject to the terms and policies of the applicable third-party provider.

NOCTIS is not responsible for the policies or practices of third-party services.

11. Limitation of Liability

To the fullest extent permitted by applicable law, NOCTIS will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

13. Marketing Communications

If you choose to subscribe to NOCTIS marketing communications, you may receive promotional emails or text messages about product releases, early access, discounts, and other updates.

Consent to receive marketing communications is not a condition of purchase. You may unsubscribe from promotional emails using the unsubscribe link provided in the email and may opt out of SMS marketing by following the opt-out instructions provided in the message. Message and data rates may apply.

14. Changes to These Terms

NOCTIS reserves the right to update or modify these Terms of Service at any time.

Any changes will become effective when the updated terms are posted on our website.

Your continued use of the website after changes are posted means that you accept the updated Terms of Service.

15. Governing Law

These Terms of Service are governed by the applicable laws of Ontario, Canada, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable Canadian and Ontario law.

16. Contact

If you have any questions regarding these Terms of Service, please contact NOCTIS through the contact information provided on our website.

By using the NOCTIS website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.